DOA Policy

We pride ourselves on keeping our corals in the best and most stable water parameters. In the rare occasion that one of our corals doesn't make it during shipping you will receive a credit for the full amount of the coral in your next order.

Livestock must be accepted on the first delivery attempt. No exceptions!

You MUST notify us with a clear picture of the DOA coral within 4 hours of delivery.

Do NOT discard corals as some corals will close up during shipping but are still alive.

There is not refund on shipping charges under any circumstances. If you got free shipping, your replacement order has to be $249+ to qualify for free shipping again.

PLEASE let us know if you have any questions about acclimating, coral placement, dipping, parameters etc.